SAV

Rollomatic’s After-Sales Service department is committed to providing high-quality service to ensure the satisfaction and durability of our clients’ machines worldwide. Our mission is to provide expert and responsive technical support through a team of technicians specifically trained on our equipment.

PROJECT TYPES

  • Management of the multilingual and technical hotline : Provide fast and efficient solutions for all support requests. Assist clients remotely for quick diagnosis and problem resolution.
  • On-site support and interventions : Support Rollomatic clients worldwide so they can fully enjoy machine performance.
  • Optimization of machine performance : Manage software updates and other mechanical optimizations.
  • Spare part management : Process orders and organize shipments with a responsive and reliable service.