Excellence in Customer Support Worldwide

At Rollomatic, customer support drives everything we do. Rooted in precision, innovation, and reliability, we deliver top-tier technical and application assistance worldwide to ensure seamless production and exceptional results.

Our global Rollomatic Solution Centers in Switzerland, the USA, China, and Japan offer hands-on support, training, and tailored solutions to optimize your operations.

With cutting-edge technology and a customer-first approach, Rollomatic is your trusted partner in precision and innovation, empowering your success.

Rollomatic Solution Center

Headquarter, Le Landeron, Switzerland

Bienvenue chez Rollomatic.

The Rollomatic Headquarters Solution Center in Le Landeron, Switzerland, is a cutting-edge facility that embodies the excellence of Swiss engineering and craftsmanship. Designed to showcase Rollomatic’s advanced grinding technologies and precision solutions, this 12,000 m² center is dedicated to customer demonstrations, training, and collaboration. By 2027, the site will expand by 7,000 m² to include the new and ultra-modern Solution Center “Michel Rollier”, offering an unparalleled showroom experience. This facility underscores Rollomatic’s philosophy of trust, partnership, and innovation, ensuring customers receive world-class support and expertise.

Centralization
From the Rollomatic Headquarters, we ensure efficient communication, swift solutions, and a deep understanding of customer needs. With over 10,000 Rollomatic machines in operation worldwide, our expert team provides reliable support and service globally.

Customer Support
Our dedicated hotline team provides immediate support, complemented by high-level service and application engineers for onsite assistance. Operating globally from the headquarters, our experts ensure seamless service and technical excellence for customers around the world.

Know-How Transfer
From the headquarters, we empower customers to adopt the full features of the Road to Automation initiative, driving enhanced productivity and sustainable profitability. It is also the hub for the Rollomatic Learning Center, where all training programs are developed and delivered, both onsite and digitally.

Training
The headquarters features a modern, well-equipped space for in-person training, fostering best practices to achieve operational excellence.

Team
Our motivated and dedicated experts, including application engineers and field service technicians, operate globally from the headquarters to ensure efficient customer support and technical expertise wherever needed.

Spare Parts
Our specialized team ensures rapid availability of spare parts and reliable support to maintain business continuity for our customers worldwide. Through global coordination between our experts and local centers, we provide efficient supply and responsive technical support, no matter where our customers are located.

Rollomatic Solution Center

Headquarter, Le Landeron, Switzerland

Bonjour à tous, bienvenue chez Rollomatic.

The Rollomatic Headquarters Solution Center in Le Landeron, Switzerland, is a cutting-edge facility that embodies the excellence of Swiss engineering and craftsmanship. Designed to showcase Rollomatic’s advanced grinding technologies and precision solutions, this 12,000 m² center is dedicated to customer demonstrations, training, and collaboration. By 2027, the site will expand by 7,000 m² to include the new and ultra-modern Solution Center “Michel Rollier”, offering an unparalleled showroom experience. This facility underscores Rollomatic’s philosophy of trust, partnership, and innovation, ensuring customers receive world-class support and expertise.

Centralization
From the Rollomatic Headquarters, we ensure efficient communication, swift solutions, and a deep understanding of customer needs. With over 10,000 Rollomatic machines in operation worldwide, our expert team provides reliable support and service globally.

Customer Support
Our dedicated hotline team provides immediate support, complemented by high-level service and application engineers for onsite assistance. Operating globally from the headquarters, our experts ensure seamless service and technical excellence for customers around the world.

Spare Parts
Our specialized team ensures rapid availability of spare parts and reliable support to maintain business continuity for our customers worldwide. Through global coordination between our experts and local centers, we provide efficient supply and responsive technical support, no matter where our customers are located.

Team
Our motivated and dedicated experts, including application engineers and field service technicians, operate globally from the headquarters to ensure efficient customer support and technical expertise wherever needed.

Know-How Transfer
From the headquarters, we empower customers to adopt the full features of the Road to Automation initiative, driving enhanced productivity and sustainable profitability. It is also the hub for the Rollomatic Learning Center, where all training programs are developed and delivered, both onsite and digitally.

Training
The headquarters features a modern, well-equipped space for in-person training, fostering best practices to achieve operational excellence.

Rollomatic Solution Center

Mundelein, USA

Bonjour à tous, bienvenue chez Rollomatic.

The Rollomatic Headquarters Solution Center in Le Landeron, Switzerland, is a cutting-edge facility that embodies the excellence of Swiss engineering and craftsmanship. Designed to showcase Rollomatic’s advanced grinding technologies and precision solutions, this 12,000 m² center is dedicated to customer demonstrations, training, and collaboration. By 2027, the site will expand by 7,000 m² to include the new and ultra-modern Solution Center “Michel Rollier”, offering an unparalleled showroom experience. This facility underscores Rollomatic’s philosophy of trust, partnership, and innovation, ensuring customers receive world-class support and expertise.

Centralization
From the Rollomatic Headquarters, we ensure efficient communication, swift solutions, and a deep understanding of customer needs. With over 10,000 Rollomatic machines in operation worldwide, our expert team provides reliable support and service globally.

Training
Modern training spaces designed to foster operational excellence. Customers benefit from hands-on learning and best practices delivered by our experienced team.

Customer Support
Our dedicated hotline team provides immediate support, complemented by high-level service and application engineers for onsite assistance. Operating globally from the headquarters, our experts ensure seamless service and technical excellence for customers around the world.

Team
Our motivated and dedicated experts, including application engineers and field service technicians, operate globally from the headquarters to ensure efficient customer support and technical expertise wherever needed.

Know-How Transfer
From the headquarters, we empower customers to adopt the full features of the Road to Automation initiative, driving enhanced productivity and sustainable profitability. It is also the hub for the Rollomatic Learning Center, where all training programs are developed and delivered, both onsite and digitally.

Spare Parts
Our specialized team ensures rapid availability of spare parts and reliable support to maintain business continuity for our customers worldwide. Through global coordination between our experts and local centers, we provide efficient supply and responsive technical support, no matter where our customers are located.

Rollomatic Solution Center

Mundelein, USA

Welcome to Rollomatic.

The Rollomatic Solution Center in Mundelein, Illinois, is a state-of-the-art facility dedicated to serving Customers across North and Central America, including the USA, Canada, Mexico, and Central America. This cutting-edge center reflects Rollomatic’s commitment to precision engineering, innovation, and customer collaboration. Designed to showcase advanced grinding technologies, the Chicago-area facility offers a comprehensive experience through demonstrations, training, and technical support.

Local Presence
The showroom enables full demonstrations, customer acceptance tests, and test grinding by our skilled application engineers. Equipped with industry-leading metrology equipment for precision and reliability that meet or exceed global standards.

Training
Modern training spaces designed to foster operational excellence. Customers benefit from hands-on learning and best practices delivered by our experienced team.

Spare Parts

The US site has a complete inventory of parts and accessories, ensuring fast order processing and delivery.

Customer Support
Dedicated local team to provide immediate assistance through a robust hotline and onsite support from expert service and application engineers.

Local Team
Our motivated experts, including application engineers and field service technicians, operate from Mundelein to provide efficient support and technical expertise across America.

Know-How Transfer
The Mundelein Solution Center empowers customers to leverage Rollomatic’s advanced technologies, including the Road to Automation initiative, driving productivity and profitability.

Rollomatic Solution Center

Mundelein, USA

Hello everyone, welcome to Rollomatic.

The Rollomatic Solution Center in Mundelein, Illinois, is a state-of-the-art facility dedicated to serving customers across North America, including the USA, Canada, Mexico, and Central America. This cutting-edge center reflects Rollomatic’s commitment to precision engineering, innovation, and customer collaboration. Designed to showcase advanced grinding technologies, the Mundelein facility offers a comprehensive experience through demonstrations, training, and technical support.

Local Presence
The showroom enables full demonstrations, customer acceptance tests, and test grinding by our skilled application engineers. Equipped with industry-leading metrology equipment for precision and reliability that meet or exceed global standards.

Know-How Transfer
The Mundelein Solution Center empowers customers to leverage Rollomatic’s advanced technologies, including the Road to Automation initiative, driving productivity and profitability.

Training
Modern training spaces designed to foster operational excellence. Customers benefit from hands-on learning and best practices delivered by our experienced team.

Local Team
Our motivated experts, including application engineers and field service technicians, operate from Mundelein to provide efficient support and technical expertise across America.

Spare Parts
The US site has a complete inventory of parts and accessories, ensuring fast order processing and delivery.

Customer Support
Dedicated local team to provide immediate assistance through a robust hotline and onsite support from expert service and application engineers.

Rollomatic Solution Center

Mundelein, USA

Hello everyone, welcome to Rollomatic.

The Rollomatic Solution Center in Mundelein, Illinois, is a state-of-the-art facility dedicated to serving customers across North America, including the USA, Canada, Mexico, and Central America. This cutting-edge center reflects Rollomatic’s commitment to precision engineering, innovation, and customer collaboration. Designed to showcase advanced grinding technologies, the Mundelein facility offers a comprehensive experience through demonstrations, training, and technical support.

Local Presence
The showroom enables full demonstrations, customer acceptance tests, and test grinding by our skilled application engineers. Equipped with industry-leading metrology equipment for precision and reliability that meet or exceed global standards.

Customer Support
Dedicated local team to provide immediate assistance through a robust hotline and onsite support from expert service and application engineers.

Training
Dedicated local team to provide immediate assistance through a robust hotline and onsite support from expert service and application engineers.

Local Team
Our motivated experts, including application engineers and field service technicians, operate from Mundelein to provide efficient support and technical expertise across America.

Spare Parts
The US site has a complete inventory of parts and accessories, ensuring fast order processing and delivery.

Know-How Transfer
The Mundelein Solution Center empowers customers to leverage Rollomatic’s advanced technologies, including the Road to Automation initiative, driving productivity and profitability.

Rollomatic Solution Center

Shanghai, China

大家好，歡迎來到 Rollomatic

The Shanghai Solution Center, spanning 2,000 m², is a state-of-the-art facility designed to showcase Rollomatic solutions. Dedicated to customer demonstrations and training, it features advanced grinding machines for precision cutting tools, allowing visitors to evaluate performance, explore capabilities, and make informed decisions. This center highlights Rollomatic’s commitment to the Chinese market, where the company has been active for over three decades.

Proximity
Accelerated communication, swift solution-findings, and a deep understanding of your needs.

Training
Comfortable, well-equipped space for mastering products, technologies, and best practices to achieve operational excellence.

Spare Parts
On-site inventory for rapid response, minimizing downtime and operational disruptions.

Customer Support
Tailored, high-level service, application, and training support for the Chinese market.

Technical Seminars
Knowledge-sharing sessions to stay ahead with the latest advancements and enhance technical expertise.

Local Team
Dedicated, motivated experts ensuring efficient customer support.


Rollomatic Solution Center

Shanghai, China

大家好，歡迎來到 Rollomatic

The Shanghai Solution Center, spanning 2,000 m², is a state-of-the-art facility designed to showcase Rollomatic solutions. Dedicated to customer demonstrations and training, it features advanced grinding machines for precision cutting tools, allowing visitors to evaluate performance, explore capabilities, and make informed decisions. This center highlights Rollomatic’s commitment to the Chinese market, where the company has been active for over three decades.

Proximity
Accelerated communication, swift solution-findings, and a deep understanding of your needs.

Spare Parts
On-site inventory for rapid response, minimizing downtime and operational disruptions.

Customer Support
Tailored, high-level service, application, and training support for the Chinese market.

Technical Seminars
Knowledge-sharing sessions to stay ahead with the latest advancements and enhance technical expertise.

Training
Comfortable, well-equipped space for mastering products, technologies, and best practices to achieve operational excellence.

Local Team
Dedicated, motivated experts ensuring efficient customer support.


Rollomatic Solution Center

Shanghai, China

大家好，歡迎來到 Rollomatic

The Shanghai Solution Center, spanning 2,000 m², is a state-of-the-art facility designed to showcase Rollomatic solutions. Dedicated to customer demonstrations and training, it features advanced grinding machines for precision cutting tools, allowing visitors to evaluate performance, explore capabilities, and make informed decisions. This center highlights Rollomatic’s commitment to the Chinese market, where the company has been active for over three decades.

Proximity
Accelerated communication, swift solution-findings, and a deep understanding of your needs.

Customer Support
Tailored, high-level service, application, and training support for the Chinese market.

Training
Comfortable, well-equipped space for mastering products, technologies, and best practices to achieve operational excellence.

Local Team
Dedicated, motivated experts ensuring efficient customer support.

Spare Parts
On-site inventory for rapid response, minimizing downtime and operational disruptions.

Technical Seminars
Knowledge-sharing sessions to stay ahead with the latest advancements and enhance technical expertise.


Rollomatic Solution Center

Nagoya (Nagakute), Japan

みなさん、こんにちは。Rollomaticへようこそ。

The Rollomatic Japan Solution Center is a state-of-the-art facility showcasing Rollomatic’s industry-leading solutions. Dedicated to customer demonstrations and training, it features advanced grinding and laser machines for precision cutting tools, core pins, punches and other special applications. Visitors can assess performance, explore capabilities, and make informed decisions. This center highlights Rollomatic’s dedication to the Japanese market, where it has been active for over 30 years.

Proximity
Accelerated communication, swift solution-findings, and a deep understanding of customer’s needs.

Training
A modern, well-equipped space designed for in-person training and sharing best practices to achieve operational excellence.

Spare Parts
Efficient management and dispatch of parts and accessories orders to ensure timely deliveries.

Customer Support
Local hotline team for immediate support, dedicated high-level service, and application engineers for onsite assistance.

Local Team
Dedicated, motivated experts ensuring efficient customer support for the Japanese market.

Know-How Transfer
Supporting customers in adopting all features of the Road to Automation initiative to achieve enhanced productivity and sustainable profitability.

Rollomatic Solution Center

Nagoya (Nagakute), Japan

みなさん、こんにちは。Rollomaticへようこそ。

The Rollomatic Japan Solution Center is a state-of-the-art facility showcasing Rollomatic’s industry-leading solutions. Dedicated to customer demonstrations and training, it features advanced grinding and laser machines for precision cutting tools, core pins, punches and other special applications. Visitors can assess performance, explore capabilities, and make informed decisions. This center highlights Rollomatic’s dedication to the Japanese market, where it has been active for over 30 years.

Proximity
Accelerated communication, swift solution-findings, and a deep understanding of customer’s needs.

Training
A modern, well-equipped space designed for in-person training and sharing best practices to achieve operational excellence.

Customer Support
Local hotline team for immediate support, dedicated high-level service, and application engineers for onsite assistance.

Local Team
Dedicated, motivated experts ensuring efficient customer support for the Japanese market.

Spare Parts
Efficient management and dispatch of parts and accessories orders to ensure timely deliveries.

Know-How Transfer
Supporting customers in adopting all features of the Road to Automation initiative to achieve enhanced productivity and sustainable profitability.

Rollomatic Solution Center

Nagoya (Nagakute), Japan

みなさん、こんにちは。Rollomaticへようこそ。

The Rollomatic Japan Solution Center is a state-of-the-art facility showcasing Rollomatic’s industry-leading solutions. Dedicated to customer demonstrations and training, it features advanced grinding and laser machines for precision cutting tools, core pins, punches and other special applications. Visitors can assess performance, explore capabilities, and make informed decisions. This center highlights Rollomatic’s dedication to the Japanese market, where it has been active for over 30 years.

Proximity
Accelerated communication, swift solution-findings, and a deep understanding of customer’s needs.

Customer Support
Local hotline team for immediate support, dedicated high-level service, and application engineers for onsite assistance.

Training
A modern, well-equipped space designed for in-person training and sharing best practices to achieve operational excellence.

Local Team
Dedicated, motivated experts ensuring efficient customer support for the Japanese market.

Spare Parts
Efficient management and dispatch of parts and accessories orders to ensure timely deliveries.

Know-How Transfer
Supporting customers in adopting all features of the Road to Automation initiative to achieve enhanced productivity and sustainable profitability.